PRIVACY POLICY

Latest update: July 17, 2016

Incoverage GmbH (“Incoverage”) is committed to protecting the privacy of individuals who visit Incoverage Sites (“Visitors”), individuals who register to use the Services (“Customers”), individuals who register to attend the Company’s corporate events (“Attendees”) and individuals who are authorized by the Customer to use the Service, for whom the Customer has ordered the Service, and to whom the Customer has supplied a user identification and password (“Users”).

The Incoverage Privacy Policy pertain to the use of Incoverage Sites that link to this Privacy Policy, including Incoverage.io and app.incoverage.io (collectively referred to as Incoverage “Sites”), and the related applications, services, or events offered by or related to Incoverage (together the “Services”).

 

1.0 COLLECTED INFORMATION

 

1.1 Visiting Information

When visiting the Incoverage Sites, a cookie may be placed within the memory of the Visitor’s, customer’s or User’s internet access device. A cookie is a small piece of information that a Sites can store via the Visitor’s, customer’s or User’s internet access device for later retrieval. Incoverage may use permanent cookies or server-side constructs to help Incoverage track use of the Incoverage Services, such as the number and frequency of visits to Incoverage Sites and which parts of the Incoverage Sites are visited.

 

1.2 Account Information

At account creation on the Incoverage Sites, Incoverage collects and stores information about the Customer including name, email address, and password (“Personal Information”). Incoverage uses this information solely to setup the Customer’s account, and to allow administration and communication with the Customer regarding the customer’s account. Incoverage may also use the Customer’s email address to send updates and to provide services to the Customer in connection with the Incoverage Service. At any time, the Customer can change his account information and notification settings on his profile page when logged into the Incoverage app.

 

1.3 Use of Incoverage Services

After login to the Incoverage app by the Customer or User, Incoverage collects and stores information that the Customer or user submits through the Incoverage Sites, for the Customer’s or user’s use of the Incoverage Service and for the Customer’s or User’s disclosure to other users in his organization as part of the Service (“Function”). The Customer or User acknowledges and agrees that Incoverage may collect and disclose Personal Information solely to facilitate the Function. While in some cases the Customer or User can keep certain information private, most information is public by default to other Users inside the Customer’s or User’s organization using the Incoverage Service. Any Personal Information that is provided to Incoverage is stored securely, and used and disclosed only in accordance with this Privacy Policy and the Incoverage Terms of Service. Incoverage is not responsible for the information the Customer or User discloses while using the Incoverage Service.

 

1.4 Event Registrations

For registration and attendance at a corporate event, Incoverage will ask the Attendee to provide basic Attendee contact information, including name, company, title, and email address. Incoverage uses this information to adequately register the Attendee for the event, as well as send updates leading up to and following the event. Every marketing email from Incoverage will have instructions on how to update contact information or manage communication settings, including the option to opt-out of further marketing emails.

 

1.5 Technical Data

Incoverage may collect and use technical data and related information, including but not limited to, technical information about the Customer’s or User’s device, system, application software, and peripherals, to facilitate the provision of software updates, product support, and to allow Incoverage continuously make improvements to the Incoverage Service or technologies offered. Incoverage will not use any Personal Information while generating this information, nor does Incoverage relate any of this information to an individual Customer or User. Notwithstanding the foregoing, the customer or User acknowledges and agrees that Incoverage may use Personal Information, and De-identified Data, as outlined in the Incoverage Terms of Service.

 

2.0 RETENTION TIME

The Personal Information is kept for the time necessary to provide the Incoverage service requested by the customer or User, or stated by the functions outlined in this document. After termination of the subscription, and upon the Customer’s or User’s request, Incoverage will provide the Customer with access to the Content in the possession of Incoverage for a period of sixty (60) days, in the then-current standard export format or another industry-standard format mutually agreed by the Parties, after which such Content will be deleted.

 

3.0 NON DISCLOSURE OF PERSONAL INFORMATION

Incoverage will not steal, sell, license, rent or trade the customer’s or user’s Personal Information. Incoverage will not otherwise disclose the customer’s and user’s Personal Information except as described within this Privacy Policy and within the Incoverage Terms of Use.

Incoverage may share Personal Information with agents, contractors or partners of Incoverage in connection with services that these individuals or entities perform for, or with, Incoverage, provided that these agents, contractors or partners are restricted from using said information in any way other than to provide services for Incoverage. Incoverage may share Personal Information with third-party service providers such as email service providers, data storage and processing facilities in order for those service providers to perform business functions for Incoverage or on the behalf of Incoverage. These third-party providers include:

  • Google Analytics
  • Mailchimp
  • Podio
  • Claranet
  • Medas

The updated list of these parties may be requested from Incoverage at any time.

Incoverage may also disclose the information Incoverage receives if required by law, such as to comply with a subpoena, or similar legal process or response to a government request. In addition, aggregate Personal Information and other data, may be disclosed in connection with any merger, acquisition, debt financing, sale of company assets, or other business transaction in which data could be transferred to third parties as one of Incoverage business assets.

 

4.0 DATA SECURITY

Incoverage has established a privacy program designed to help respect and protect the customer’s or user’s data privacy rights. Incoverage maintains administrative and technical safeguards intended to protect against the loss, misuse, unauthorized access, alteration, or disclosure of Personal Information. All data is securely stored in Germany in Claranet data centers, and can be accessed by entitled support employees via an internal console only. Direct access to the database is limited to the CTO and only used for development functions. Although Incoverage takes such precautions seriously, it is impossible for Incoverage or others to guarantee the safety and security of Personal Information. Consequently, Incoverage cannot ensure or warrant the security of any information.

 

5.0 CUSTOMER AND USER RIGHTS

Customers and Users have the right, at any time, to know whether their Personal Data has been stored, export their Personal Data from Incoverage and can consult Incoverage Support to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Customers and users can view and update the Personal Information provided to Incoverage by accessing the profile feature of the Incoverage app. Any requests can be made via email to info@incoverage.io.

 

6.0 GENERAL

 

6.1 Legal Information

This Agreement is governed by the laws of the Republic of Germany, without regard to any conflicts-of-laws provisions or rules.

Notice to European Users: This Privacy Policy has been prepared in fulfilment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

 

6.2 Modifications

Incoverage may revise the Privacy Policy from time to time and the most current version will always be posted on the Incoverage Sites. In case of revision Incoverage will notify the customer and users via email or posts on the Incoverage Sites, according to legal requirements. By continuing to access or use the Incoverage Service after revisions become effective, the customer or user agrees to be bound by the revised Terms of Service.

 

7.0 CONTACT INFORMATION

For further information on the privacy policy please contact Incoverage at:

Incoverage GmbH, Bonhoefferstraße 50, 97222 Rimpar, Germany

info@incoverage.io